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Return & Warranty

Warranty

We offer a lifetime satisfaction guarantee on all our products. This means that any factory defect is covered. Reasonable wear and tear or abuse is not covered by our guarantee. In case you are not satisfied with the product, please read below for instructions:

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

If you want to return a product, fill out the form on our 'Contact Us' page for instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at our 'Contact Us' page.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, please fill out the form on our 'Contact Us' page.



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